Question 1

What types of eyelash extensions do you offer?

Accepted Answer

We offer classic, hybrid, and volume lash extensions. Each style is thoughtfully designed based on your natural lashes, features, and personal preference.

Question 2

What are eyelash extensions?

Accepted Answer

Eyelash extensions are individually applied to your natural lashes to enhance length, fullness, and shape. Each set is customized to your eye shape and comfort, creating a lightweight, natural feel.

Question 3

How long does the procedure take?

Accepted Answer

A full set application usually takes between 90 and 120 minutes. The time depends on the type of set you choose and the number of lashes being applied. New Clients Touch-up or refill sessions are usually shorter.

Question 4

Do you offer natural-looking eyelash extensions?

Accepted Answer

Yes. Our signature Natural Set emphasizes natural elegance, enhancing your beauty in a clean, simple way without excess.

Question 5

What are the options for lashes and what are the differences?

Accepted Answer

We offer a wide range of eyelash extensions, ranging from 7mm to 18mm in length and 0.05mm to 0.15mm in thickness. We also offer J, B, C, D, and D+ curls to tailor to all our customers' needs.

Length
Shorter lengths tend to provide a more natural look, while longer lashes create a more noticeable or dramatic effect. Different lash lengths are applied to different sections based on the desired lash shape.

Thickness
Thinner lashes are used to create lash fans for a fuller look with our Mixed Set, Volume Set and Enhanced Volume Set. Thicker lashes are used for our Natural Set with individual 1 to 1 lash application.

Curl
We offer a wide range of curls, allowing us to fully tailor to each customer's needs, from the J Curl, which provides the most natural look, to the D+ Curl, our most dramatic option for a more noticeable result.

Have additional questions about lash extensions?
Our professionally trained staff are here to assist you with any questions or needs. For first time clients, a consultation will be provided during the appointment to explain the details of each option and offer recommendations best suited to your needs.

Please do not hesitate to contact us with the link below for any questions.

Connect with one of our professional team member

Question 6

How do you remove eyelash extensions?

Accepted Answer

Removals are recommended to be performed by our professional lash technicians at our studios. Do not attempt to remove the lash extensions yourself as it might potentially case damage with the natural lashes, it is recommend to schedule an appointment to have them professionally removed with a special removing solvent. You may also wait for your natural lash cycle to complete and have the extensions fall off naturally.

Question 7

How long do eyelash extensions last?

Accepted Answer

Eyelash Extensions typically last 2 to 5 weeks, depending on your natural lash cycle, how well you care for them, and other factors like weather and skin type. Regular touch-ups will help maintain a fuller look.

For more information about lash shedding cycle and how to take care the lashes, please select the links below:

9 Simple Aftercare Tips to Keep Your Eyelash Extensions Beautiful and Long-Lasting 
Why Do Eyelashes Fall Out? Understanding the Lash Shedding Cycle

Question 8

Can I use an eyelash curler on the eyelash extensions?

Accepted Answer

No, please do not use eyelash curlers to curl the lashes as it can weaken the adhesive bond or alter the shape of the lashes and might potentially case damage to your natural lashes. If you prefer more curlier lashes, we do offer different curls with our studio, please consult with our team member for available options.

Question 9

Do natural lash sets last as long as other lash sets?

Accepted Answer

Natural lash extensions typically last 2–3 weeks with proper aftercare, which is comparable to other lash styles. Longevity depends more on your natural lash growth cycle, aftercare, and lifestyle than the style itself.

Question 10

Do you offer eyelash extensions near me?

Accepted Answer

Yes. We offer appointment-based eyelash extension services in the Bay Area — Colma, San Bruno, San Mateo, and Los Altos. Please schedule an appointment for all services. Explore our studio locations to find the one nearest you.

Question 11

What should I do before my appointment?

Accepted Answer

Please come in with makeup free around your eyes. Use an oil-free cleanser do clean and avoid applying moisturizer, sunscreen, or any oil-based products near your eyes on the day of your appointment as oil based product might weaken the adhesive bonding.

For more information on the adhesive property, please click the link below.
Understanding Eyelash Extension Adhesives and How Allergic Reactions Are Caused

Question 12

Are eyelash extensions safe or harmful?

Accepted Answer

Eyelash extensions and adhesive are safe and they are not harmful when applied by a professionally trained professional technicians and taking proper for afterward. Extensions are applied without touching your skin, and with good maintenance, they are just as safe as wearing mascara daily.

Question 13

What should I expect during my first appointment?

Accepted Answer

If you have scheduled an appointment and this is your first visit with us, please arrive with no eye makeup. A consultation is included with your service, please allow 15 minutes for the consultation before the application begins.

During the consultation, one of our professionally trained team members will explain the available sets, lengths, curls, styles, and other important information about eyelash extensions.

Please clearly describe your desired lash look during the consultation. Our team member will assess your natural lashes and provide professional recommendations tailored to your needs and please do not hesitate to ask if there are additional questions.

The application will be performed by our highly skilled technicians trained by Dolly Effect. With expert craftsmanship, each lash extension will be carefully applied to your natural lashes.

If you experience any irritation or discomfort during the service, please notify your technician know immediately, they will do their best to address any issues.

With our spa like environment and calm atmosphere, the service is relaxing, so we invite you to relax and enjoy the experience. After your appointment, you will receive an aftercare kit, along with instructions from a team member on how to properly care for your lashes.

Thank you and we hope you will have a wonderful experience with Dolly Effect.

Question 14

How can I make the lash extensions last longer?

Accepted Answer

Avoid getting them wet for the first 24 hours. Avoid extreme heat and oil-based products such as makeup or removers. Please do not rub your eyes too hard, and try to avoid tug at your lashes. Gentle and taking care is the key for extending the life of eyelash extensions.

Click the click below on how to properly take care of the lashes.

9 Simple Aftercare Tips to Keep Your Eyelash Extensions Beautiful and Long-Lasting

Question 15

Will the service cause any pain?

Accepted Answer

Not at all. With our clam and peaceful atmosphere, most clients find the process very relaxing and even fall asleep. We use our in house products that are made of high quality and gentle materials to make sure you are experience the most comfort throughout the entire procedure.

Question 16

Which cosmetic products are safe or unsafe with eyelash extensions?

Accepted Answer

Generally speaking, it is fine to wear eye makeup or use eye products with eyelash extensions; however, there are certain products that should be avoided. Below are some products that are safe to use, and others that may cause poor retention of the lashes:

Products that can be used:

Liquid or Pencil eyeliner
Eyeliners are safe to use with eyelash extensions. However, we recommend using either liquid or pencil eyeliners and not using any waterproof eyeliners, as they might contain oil-based substances.

Powder Eyeshadows
If eyeshadows are needed to apply, we recommend using gentle, non-creamy eyeshadows to avoid oil and debris buildup near the lash line.

Oil Free Products
Please use oil free cosmetic products when applying makeup near the eye area while wearing eyelash extensions.

Lash Shampoo
Using lash shampoo to clean your lashes frequently is recommended. It can improve retention of the lashes by removing oil and debris.

Product that needed to avoid:

Mascara
We do not recommend wearing mascara, as it is very difficult to remove from the extensions and might potentially cause lashes to clump together.

Cream or Gel Eyeshadows
Cream or gel based eyeshadows often contain oil or heavy emollients, which can potentially transfer to the lashes and affect the adhesive bond.

Cotton Q tip or Cotton Pads
Products that contain cotton are generally not recommended, as the fibers may tangle in the lashes and be extremely difficult to remove.

Oil Based Product
Oil-based products can weaken the adhesive bond and potentially cause poor lash retention.

Using oil-free and gentle products around the eyes will help improve retention.

Question 17

Can I wear contact lens during the procedure?

Accepted Answer

We suggest removing contact lenses before your appointment. Since your eyes will be closed for 1.5 to 2 hours, contacts can cause dryness or irritation during the process.

Question 18

Why is refill needed and how often do I need a refill the lashes?

Accepted Answer

We generally recommend clients visit us for a refill every 2–3 weeks. Clients who prefer to maintain a very full look at all times may choose to come in a bit sooner, while those who do not mind a few gaps can extend beyond the recommended period. During refill services, as our lashes will naturally grow longer over time and shed, we remove overgrown lashes and replace them along with any that have already shed. However, how frequent the lashes needed to be refilled may vary depending on several factors, such as the client’s natural lash shedding cycle, environmental or seasonal changes, and how well the lashes are cared for.

Please select from below for more detail on our lash shedding cycle and how to properly take care the lashes.

Why Do Eyelashes Fall Out? Understanding the Lash Shedding Cycle

9 Simple Aftercare Tips to Keep Your Eyelash Extensions Beautiful and Long-Lasting

Question 19

How do I take care of my lash extensions?

Accepted Answer

Proper aftercare is essential for lasting results. Gentle care steps include:

Avoid getting lashes wet for 24 hours after application
Avoid oil-based products near the lashes
Do not rub or pull your lashes
Brush daily with a clean spoolie
Avoid sleeping on your face

Following these steps will help prolong the life and appearance of your extensions.

Please click the link below for details on how to take care of the lashes.

9 Simple Aftercare Tips to Keep Your Eyelash Extensions Beautiful and Long-Lasting

Question 20

Will I lose my natural lashes while having eyelash extensions?

Accepted Answer

You won’t lose your natural lashes as long as you avoid pulling, rubbing, or improper removal. During to our natural shedding cycle, everyone naturally sheds 2 to 5 lashes per day, with or without extensions.

For more information about the lash shedding cycle, please click the link below:

Why Do Eyelashes Fall Out? Understanding the Lash Shedding Cycle

Question 21

What type of adhesives are used during the application?

Accepted Answer

Adhesive is the most essential element in eyelash extension applications and it is the key reason lash extensions stay in place. As we understand the importance of keeping lashes long lasting for clients, we offer high quality, in-house medical grade adhesive formulated specifically for professional eyelash extensions. Our adhesives are gentle on the skin with minimal fume which provide a long lasting retention.

*Please note: Adhesive retention may vary depending on each client’s daily routine, how the lashes are cared for, and other related factors that may affect the retention of lashes. For more details on the adhesive property and aftercare instructions, please select from the links below:

9 Simple Aftercare Tips to Keep Your Eyelash Extensions Beautiful and Long-Lasting 
Understanding Eyelash Extension Adhesives and How Allergic Reactions Are Caused

FAQ

What types of eyelash extensions do you offer?

What are eyelash extensions?

How long does the procedure take?

Do you offer natural-looking eyelash extensions?

What are the options for lashes and what are the differences?

How do you remove eyelash extensions?

How long do eyelash extensions last?

Can I use an eyelash curler on the eyelash extensions?

Do natural lash sets last as long as other lash sets?

Do you offer eyelash extensions near me?

What should I do before my appointment?

Are eyelash extensions safe or harmful?

What should I expect during my first appointment?

How can I make the lash extensions last longer?

Will the service cause any pain?

Which cosmetic products are safe or unsafe with eyelash extensions?

Can I wear contact lens during the procedure?

Why is refill needed and how often do I need a refill the lashes?

How do I take care of my lash extensions?

Will I lose my natural lashes while having eyelash extensions?

What type of adhesives are used during the application?

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